Student Services
13.1 Student Services
- Describe the basic elements of student services
- Describe the actions the school must take in creating and maintaining adequate student services
- Identify the types of services to be included in a student services program
- Explain what factors must be taken into account in creating an effective student services program
- Articulate the support that an adequate student services program provides to students.
- Define the requirements for coordination of the student services program
- Describe the requirements for providing counseling services to students, and of the individuals providing such services
- Explain the recordkeeping requirements for student advising
- Explain why the school must monitor and address student satisfaction
13.2 Student Records
- Identify the information that must be included in educational records for currently enrolled students
- Identify the information that must be included in a permanent official transcript for all current and formerly enrolled students
- Describe the timeframe that the school is required to maintain documentation
- Explain how records, physical or electronic, must be protected
- List the requirements pertaining to student records and privacy
13.3 Graduate Employment Assistance and Records
- Describe the nature and extent of graduate employment assistance that must be made available.
- Explain the requirements for maintaining verifiable employment records
13.4 Student Complaints
- Describe the actions a school may not take with complainants
- Explain the recordkeeping and disclosure requirements for schools relative to the complaint policy and processing
